Resume Autopilot
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Privacy Policy

Last updated: December 2025

Resume Autopilot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Information You Provide

  • Account Information: Email address, name, and authentication credentials when you create an account
  • Resume Content: Your work history, education, skills, and other professional information you upload or enter
  • Job Information: Job descriptions and URLs you provide for document tailoring
  • Payment Information: Billing details processed securely through Stripe (we do not store full card numbers)
  • Communications: Feedback, support requests, and other messages you send us

Information Collected Automatically

  • Usage Data: How you interact with our service, features used, and actions taken
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and pages viewed

2. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Process your resume and generate tailored documents using AI
  • Process payments and manage subscriptions
  • Send service-related communications
  • Respond to your enquiries and provide support
  • Improve and develop our service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. Third-Party Services

We use trusted third-party services to operate Resume Autopilot:

  • Google Cloud Platform: Hosting and infrastructure
  • Google Gemini: AI processing for document generation
  • Stripe: Payment processing
  • Google OAuth / Microsoft OAuth: Authentication services
  • Mailgun: Email delivery

These services have their own privacy policies governing their use of your data. We only share the minimum information necessary for these services to function.

4. AI Processing

Our service uses artificial intelligence to tailor your resumes and cover letters. When you use this feature:

  • Your resume content and job descriptions are sent to AI services for processing
  • AI-generated content is returned to you and stored in your account
  • We do not use your personal content to train AI models
  • AI providers may have their own data retention policies for processing requests

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion:

  • Your personal data will be deleted within 30 days
  • Some data may be retained longer for legal or business purposes
  • Anonymised data may be retained for analytics

6. Data Security

We implement appropriate security measures to protect your information:

  • Data encryption in transit (HTTPS/TLS)
  • Secure cloud infrastructure with access controls
  • Regular security assessments
  • Limited employee access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected] or use the relevant features in your account settings.

8. Cookies

We use essential cookies to:

  • Maintain your login session
  • Remember your preferences
  • Ensure security of the service

We do not use third-party advertising or tracking cookies.

9. Children's Privacy

Resume Autopilot is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be processed in countries other than your own, including the United States and Australia, where our servers and third-party service providers are located. By using our service, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Resume Autopilot
Australia